FREQUENTLY ASKED QUESTIONS

Listed below are the questions most commonly asked by Art by Aaron Reed Collectors.
If you do not find the answer to your question here, please contact our Customer Service Team at 1-229-630-5712 or contact us online. (See Contact Us page)

 

How long does it take to ship an order?
Most Art by Aaron Reed Artwork ships within 2 to 5 business days. Aaron Reed originals and Limited Edition canvases may take 5 to 10 business days to ship. Shipping times may vary.

How do I place an order?
There are three ways to purchase Aaron Reed Artwork.

Shop Online – Visit the Official Art by Aaron Reed Online Store. (artbyaaronreed.com)

By Phone – Call our Customer Service Team at 1-229-630-5712, 24/7

Visit our Gallery – Reeds Gallery offers a wide selection of Limited Edition and Original Aaron Reed Artwork. Our gallery is located in Conyers, GA.

REEDS GALLERY * 984 South Main St. N.E. Conyers, GA. 30012* (770)-761-0905

I need help with an existing order.
Please contact our Order Management Team 24/7 at 1-229-630-5712 or online here. (send us a message on the contact us page)

I have questions about Aaron Reed Artwork.
For general questions about Aaron's Artwork and Art by Aaron Reed Company products, call us at (229) 630-5712.

Where is your company located?
The Art by Aaron Reed Company is located at 984 S. Main St. N.E. Conyers, GA. 30012

How much do you charge for shipping and handling?
We take great care in packaging your Art by Aaron Reed Artwork purchase, using the most durable materials and packing systems available. Our packaging standards are higher than what you would typically experience in an online retail setting because we want to give you a superior buying experience. We use our volume discounting with the world’s premier logistics companies to provide you with the lowest shipping costs available. Many variables factor into the price of shipping your Aaron Reed Artwork, such as product size, product weight, ship-to location, and your desired delivery time-frame. To obtain an exact shipping price for your purchase, please build your product in our Shopping Cart system, and your shipping quote will display.

Do you ship overseas?
Yes, primarily we ship to the United States. To place an order for delivery to other countries, please call our Customer Service Team at 1-229-630-5712 or contact us online here. (See Contact us page)

What is your Return Policy?
We will replace product within the first thirty days of receipt of your order if a product is defective due to shipping damage or manufacture defects. Please refer to our Return Policy for more information.

How do I check the status of my order?
Please send us an email to receive detail information on your order status. (see Contact us page)

Will I receive a notification when my order ships?
Yes, you will receive a notification email when your order ships. This e-mail will include tracking information for your shipment.

What is Limited Edition Artwork Versus Open Edition Artwork?
Limited Edition Artwork is the most sought-after and highest-valued type of Aaron Reed Art available. Limited Edition Aaron Reed paintings are numbered and produced in very limited quantities. They carry various embellishments and attributes which denote them as Limited Edition. Open Edition Aaron Reed Artwork is generally produced year round and includes gifts, collectibles, and other home decor. For additional information about Limited Edition and Open Edition Artwork, see art terms.

How can I verify the authenticity of my Aaron Reed Artwork?
Aaron Reed originals and Aaron Reed Limited Edition Artwork have various attributes that demonstrate authenticity. Additionally, all Aaron Reed originals and limited edition Artwork comes with an individually numbered Certificate of Authenticity. To guarantee that you are purchasing authentic Aaron Reed Artwork, buy it only from Authorized Art by Aaron Reed sellers.

Will my contact and credit card information be stored in your system?
We do keep your name and address for record keeping purposes in accordance with most federal, state and local rules and regulations. We do not keep your credit card information in any database accessible by The Art by Aaron Reed Company. All credit card and payment information is securely maintained by our order processing company, in accordance with all PCI compliance regulations.

Does the The Art by Aaron Reed Company provide appraisals?
As a publisher, we do not provide appraisals on Aaron Reed Artwork. Because art values are highly dependent on the local market, the current demand for the image, and the availability of the artwork, we recommend that you contact a local appraiser if you are interested in getting an appraisal on your artwork. Local appraisers best understand the secondary art market in your region, and have the ability to give you the best estimate of value for your Aaron Reed Artwork.

 

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